Overview
Ultimate Plumbing, Heating & AC LLC is a family-owned business serving Long Pond, Pennsylvania and the surrounding Poconos region. With over 50 years of combined experience, this locally operated company provides dependable plumbing and HVAC solutions for residential, vacation property, and commercial customers. The business holds EPA and Rinnai certifications, ensuring expert service for heating systems, air conditioning, and comprehensive plumbing repairs.
Services Offered
Ultimate Plumbing, Heating & AC delivers a complete range of services including plumbing repairs, heating system installation and maintenance, air conditioning solutions, well pump service, and furnace work. Customers benefit from one-stop-shop convenience, as both plumbing and heating services operate under one roof. The company responds to frozen pipes, heating failures, cooling issues, and other urgent plumbing emergencies with 24/7 availability and same-day service capability.
Why Customers Choose This Business
This family team prioritizes direct communication, answering phone calls personally rather than routing customers through automated systems. The owners commit to returning missed calls within 20 minutes and providing one-on-one updates throughout service. With accountability at the core of their values, they return to jobs if adjustments are needed and guarantee work completion until conditions meet customer expectations.
The business accepts multiple payment options including Visa, MasterCard, American Express, Discover, Cash, Check, PayPal, and Cash App. Current customers enjoy a $25 discount on services exceeding $300. With over 185 satisfied customers and ratings of 4.50/5.00, the company demonstrates reliability and customer satisfaction in the Poconos region.
Service Area and Availability
Based in Long Pond, Pennsylvania, Ultimate Plumbing, Heating & AC serves Long Pond and the broader Poconos area. The company maintains 24/7 emergency response capabilities, recognizing that plumbing and heating crises occur outside standard business hours. Same-day service availability ensures rapid response to urgent needs including frozen pipes, heating system failures, and air conditioning breakdowns affecting comfort and home functionality.
Final Thoughts
Ultimate Plumbing, Heating & AC stands out as a trustworthy local provider combining decades of experience with accessible customer service. Operating as a husband-and-wife team supported by family members, this business delivers personalized attention alongside professional expertise. Whether facing winter heating emergencies, summer cooling failures, or routine plumbing maintenance, residents and businesses in Long Pond find a reliable partner committed to accountability and quality workmanship.
