Overview
128 Plumbing, Heating, Cooling & Electric operates as a comprehensive home services company serving North Andover and the greater Eastern Massachusetts region. As the first Official Home Services Company of the Boston Red Sox, this local business has built a reputation for delivering professional plumbing, HVAC, and electrical solutions with a commitment to 5-star customer experiences.
The company maintains multiple locations including facilities in Wakefield, North Andover, Chelmsford, and Seabrook, New Hampshire, positioning them to respond efficiently to emergency calls throughout their extensive service territory. Their team includes licensed plumbers, electricians, HVAC technicians, and drain specialists who handle both routine maintenance and urgent repair situations.
Services Offered
128 Plumbing provides complete plumbing services including water heater repair and replacement, tankless water heater installation, bath and kitchen fixture work, and comprehensive water filtration systems. Their heating division handles furnace repair, installation, and maintenance, while their cooling services cover air conditioning systems and ductless installations.
The electrical department manages a full range of electrical repairs and installations, from simple fixture replacements to complex system upgrades. Additional specialized services include drain cleaning, oil to gas conversions, and new HVAC system installations. The company also serves as a certified Heat Pump Installer for Mass Save programs, helping customers access financing and rebates.
Why Customers Choose This Business
Customer reviews consistently highlight the professionalism and expertise of technicians like Kenny, Dan, Chris, and Wayne, who take time to explain work clearly and provide fair, honest pricing. Clients appreciate the team’s efficiency, punctuality, and courteous service approach, with many noting how staff members introduce themselves and work as a coordinated unit.
The company’s commitment to solving difficult problems sets them apart, as demonstrated by their persistence in diagnosing complex intermittent furnace issues. Their goal of delivering 5-star experiences is supported by positive customer feedback praising their knowledgeable staff and professional communication throughout each service call.
Service Area and Availability
128 Plumbing serves an extensive territory throughout Eastern Massachusetts, including communities from Boston and Cambridge to Haverhill and Newburyport. Their coverage area extends to dozens of cities and towns, from coastal areas like Manchester-by-the-Sea and Marblehead to inland communities such as Concord, Sudbury, and Westford.
The company maintains convenient scheduling through their online booking system and offers appointment requests for various service needs. Their multiple facility locations enable prompt response times across their broad service territory, ensuring customers receive timely assistance when plumbing, heating, or electrical emergencies arise.
Final Thoughts
128 Plumbing, Heating, Cooling & Electric combines technical expertise with genuine customer service, making them a reliable choice for North Andover area residents facing home service challenges. Their comprehensive capabilities, from emergency plumbing repairs to complete HVAC system installations, provide customers with a single source for multiple home maintenance needs.
