Overview
Local Roots AC and Plumbing LLC represents a return to excellence for Chris and Stacia Hays, who have been serving Arizona residents since 2001. With over 23 years of combined experience in the Valley, this family-owned business earned its reputation through honest work, reliable service, and transparent pricing. After stepping away from their previous venture, countless customers requested their return, recognizing that the quality and care they provided were irreplaceable. Local Roots was born from that deep commitment to delivering exceptional HVAC and plumbing solutions.
The business operates as a BBB Accredited company with full ROC licensing and insurance. Technicians hold NATE Certification and the company maintains Trane Comfort Specialist status, ensuring customers receive expert-level service from qualified professionals.
Services Offered
Local Roots provides comprehensive HVAC and plumbing solutions for residential and commercial properties throughout the Phoenix area. Air conditioning services include expert installation, repair, and maintenance, with recommendations for 16+ SEER ratings to handle Phoenix’s extreme heat and maximize efficiency. Heating systems, including furnaces and heat pump installations and repairs, keep homes comfortable during chilly mornings.
Plumbing services span complete residential and commercial solutions, from leak repairs to full installations. Water heater specialists handle both tank and tankless systems with attention to Phoenix’s hard water challenges. Water quality solutions include softeners and filtration systems designed to combat the region’s exceptionally hard water, protecting pipes and appliances. Air quality services feature whole-home filtration, UV lights, and air purifiers to address Phoenix dust, allergens, and monsoon humidity.
Why Customers Choose This Business
A 4.93-star Google rating based on 98 reviews reflects the consistent quality customers experience. Local Roots guarantees 100% satisfaction and offers a lifetime workmanship warranty on all repairs and installations. The company maintains no hidden fees policy and provides free second opinions, ensuring customers make informed decisions about their systems.
The founding principle centers on treating every customer like a neighbor. This philosophy, combined with modern tools and decades of hands-on expertise, distinguishes Local Roots in a competitive market. Limited-time specials and transparent pricing further reinforce the company’s commitment to honest service.
Service Area and Availability
Serving the greater Phoenix Valley area, Local Roots AC and Plumbing operates with emergency service availability. Whether facing an urgent plumbing backup, AC failure during summer heat, or heating malfunction, customers can access professional assistance when needed most.
Final Thoughts
Local Roots AC and Plumbing represents quality service rooted in Arizona’s values and backed by nearly a quarter-century of proven expertise. The combination of family ownership, certified technicians, comprehensive warranties, and genuine customer care creates a trusted partner for all heating, cooling, and plumbing needs.
