Overview
Otter Squad Plumbing & Drain Cleaning serves the East Bay region with expert plumbing solutions for both residential and commercial properties. Founded on the principle “Problems With Water Call the Otter,” this family-owned business brings over 30 years of industry experience to every job. Founder Alfredo Ortiz has built a reputation handling high-profile projects for major companies while maintaining a commitment to serving the local community with integrity and professionalism.
Services Offered
Residential customers benefit from comprehensive plumbing services including sewer repair and replacement, water heater installation in tank, tankless, and heat pump models, drain cleaning and unclogging, and water line repiping with filtration systems. Preventive plumbing inspections help homeowners identify hidden issues before expensive damage occurs.
Commercial properties receive specialized attention with complex installations, system upgrades, drain and stormwater system maintenance, grease trap repair, and dedicated emergency response capabilities. Whether managing a restaurant, retail space, or office building, Otter Squad understands the unique demands of commercial plumbing systems.
Why Customers Choose This Business
Otter Squad maintains full licensing, bonding, and insurance credentials while offering 24/7 emergency plumbing response. The business backs its work with The Ortiz Guarantee: “Clear Lines or You Don’t Pay a Dime,” ensuring transparent pricing and accountability. With three decades of plumbing expertise, the team delivers reliable solutions that protect both residential investments and commercial operations.
Service Area and Availability
Serving Pleasanton, Livermore, Dublin, San Ramon, Walnut Creek, Hayward, Concord, and surrounding East Bay communities, Otter Squad maintains round-the-clock availability for emergency plumbing situations. Whether you face a burst pipe at midnight or need routine maintenance during business hours, the team responds when plumbing problems strike.
Final Thoughts
Otter Squad combines decades of professional experience with genuine commitment to customer satisfaction. The family-owned operation prioritizes quality workmanship, transparent communication, and reliable emergency service across the East Bay. When plumbing problems demand immediate attention or long-term solutions, Otter Squad stands ready to protect your property and restore peace of mind.

